Strategic Design and Tactical Design
Yes. You do need both.
Strategic Design:
informed inclusive inspired solutions
Via Human-Centred Design (HCD)
Tactical Design:
adaptable accessible actionable touchpoints
Via Design Thinking and User Experience (UX) Design
Strategic and tactical projects
Projects shaped by strategic and tactical design.
This balanced approach considers both forward-thinking objectives and on the ground actions for solutions which create value and touchpoints which spark desire.